Monthly Archives: March 2009

Being familiar with the ideas

Anyone who’s seen my list of google reader subscriptions or my delicious account can tell that I spend a large portion of my time online. And while my parents may think that that’s a huge waste, I do spend at least some of my time trying to learn new things, new ideas and new concepts. A lot of what I know and what I consider my marketable knowledge, I learned online (either directly from wikipedia or blogs, or indirectly from being told what books to read etc).

One of these books that I’m currently reading is The Long Tail (I know, I’m late to the party), which I was reading on Ryan’s recommendation:

There is not much that needs to be said about this book other than it defines current net economics. There’s the head of the tail which is the stuff you find in Borders, and the tail, which is the infinite inventory on Amazon. You need to be familiar with this theory.

That’s a fair point, but it made me think – what ideas or theories should people be familiar with?

I could think of another two:

What others are there? What ideas should young, smart and ambitious people know to help them succeed?

The fear, and self-sabotage

In exactly a week, I’m doing my first comedy show. I’m really excited about it, but even now I’m more nervous than I’ve ever been before – more so than when I had to give a presentation in front of my class, more nervous than when I went for my interview at Cambridge (which I didn’t get into), more nervous than the first time I talked to a really hot girl (who I also didn’t get into).

It’s a completely irrational fear – the worst that can happen is that I’ll be talking to an audience for 5 minutes, they won’t laugh, I’ll get off stage and then someone else will come and do the same. But I keep having this mental image that it’s going to be just like the first scene in 8 Mile:

His palms are sweaty, knees weak, arms are heavy,
There’s vomit on his sweater already, mom’s spaghetti,
He’s nervous, but on the surface he looks calm and ready
To drop bombs, but he keeps on forgetting
What he wrote down, the whole crowd goes so loud
He opens his mouth, but the words won’t come out
He’s choking now, everybody’s joking now
The clock’s run out, time’s up, over, blow!

And while me throwing up on stage could be very funny (for all the wrong reasons), I can’t stop thinking about it. And it’s having an adverse effect on me. I’m starting to sabotage myself. I’m not practising my routine. I haven’t performed it for any of my friends. I’m so afraid of failure that I’m shying away from the challenge I’ve set myself. I’ve done it before – during exams, when I’m afraid of one particular class, because I’m not as good at it, I shy away from it, concentrating on what I’m good at instead of really challenging myself and working on it.

I need to smash through the fear. I need to step up to the plate, take my own fucking advice and make it happen. Enough with this bullshit.

By the way, if anyone has any great knock-knock jokes, I’d love to hear them.

How to handle constructive criticism like a 5 year old child

I’m not an expert on web design, or coding, or hosting, and I’m not an expert on social media, marketing, business or management. However, even I can see that this probably isn’t the way to go about talking to someone who discovered a minor flaw in your website.

A staff member for Ryanair decided it would be a good idea, when someone gave them a bit of feedback, to call them “an idiot and a liar”, before going on to belittle the fact that the blogger was using WordPress (like over 200,000 other people have done today) and suggesting that he wasn’t very good at his job.

And, the icing on the bad publicity cake: the official statement from Ryanair.

“Ryanair can confirm that a Ryanair staff member did engage in a blog discussion. It is Ryanair policy not to waste time and energy corresponding with idiot bloggers and Ryanair can confirm that it won’t be happening again.

“Lunatic bloggers can have the blog sphere all to themselves as our people are far too busy driving down the cost of air travel.”

A simple email to the guy who wrote it saying “thanks for pointing out the error, we’ve reported it to our IT team and they’re working on it” would have taken what, 30 seconds? Sounds like a much better idea than shouting at people that disagree with you and then deciding that whatever customers you have left should probably have to pay for using the toilet. Not the best way to create customer loyalty, is it?